REDUCE-REUSE-RECYCLE... REPAIR
Keep your vintage amp working like new. Cut your expenses by maintaining or upgrading your existing house system. Most equipment can be serviced at a huge savings over replacement.
We collect a deposit for each item when submitted (except for warranty repairs and established commercial clients) which is applied to the repair or serves as a denied estimate charge.
We also offer onsite service calls for commercial clients such as bars, restaurants, schools, houses of worship, nightclubs, recording studios, etc. and installation/upgrades of professional sound systems.
WARRANTY REPAIRS
We provide warranty service for many major manufacturers, including FENDER, KORG, ROLAND, YAMAHA, PEAVEY, MARSHALL, QSC and many others. Please be aware that warranty repair has many restrictions set up by the manufacturers. Here are a few:
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Items submitted for warranty repair MUST be accompanied by valid documentation (HARD COPY OF THE ORIGINAL SALES SLIP) or manufacturer's RA number.
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If equipment is submitted without original packaging, surcharges may apply.
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Keep in mind that the manufacturer has the final say on whether your product can be covered by warranty.
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If your unit shows signs of abuse or cannot reproduce the problem, you may be liable for charges.
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Shipping costs are generally not covered
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Changes in manufacturer warranty policies may result in our refusal to accept some repairs
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Items purchased from a source that is NOT AN AUTHORIZED DEALER (such as some online purchases) are generally NOT COVERED by the manufacturer for warranty service.
LABOR RATES: Our labor rates are $95-170+/hr depending on the type of equipment being serviced. A deposit is required at dropoff except for warranty items. Some repairs are performed at a flat rate. These rates are subject to change, and may not be immediately reflected on this site. Please call for current information.
TURNAROUND: Most repairs are completed within two-three weeks. Rush services are available but do incur an additional cost, and may not be available for all items. Rush repairs are subject to delay from parts sourcing as well. Warranty repairs may take longer than average due to the repair requirements of the manufacturer.
PARTS ORDERS CAN DELAY REPAIRS FOR WEEKS, SOMETIMES MONTHS when parts are coming from overseas. This is out of our control.
